Acceptable use policy
What you may and may not run on our infrastructure.
1. Scope
This policy applies to everything hosted on our webhosting plans and virtual servers, including content uploaded by your own users.
2. Prohibited content and activity
The following are not allowed on our services:
- Anything illegal under Swiss law
- Material that infringes copyright or trademarks
- Child sexual abuse material. We remove it immediately, without notice, and report it to the authorities.
- Sending unsolicited bulk email, or hosting sites advertised by it
- Phishing, malware distribution, and command-and-control infrastructure
- Attacking or scanning third-party systems from our network
- Cryptocurrency mining
- Public VPN services, proxies or Tor exit nodes
- Open mail relays
- Adult content
3. Resource use
Webhosting plans run on shared hardware, so an account that uses an excessive share of processing power, memory, disk activity or bandwidth slows down every other customer on the same server. If that happens, we will contact you and may ask you to reduce your usage or move to a larger plan or a virtual server. If the usage puts other customers at risk, we may limit or suspend the account without notice.
4. Reporting abuse
Report abuse to abuse@hostforge.ch. Include the domain or address concerned and what you observed.
5. Enforcement
For most breaches we will first warn you and give you reasonable time to fix the problem. If it continues, we may suspend your service, and for serious or repeated breaches we may end it. We act immediately and without warning when we find illegal content, an active attack, or abuse that affects other customers.
Data from a suspended account is kept for 30 days before it is deleted, in line with our terms of service.